Legal & Commercial Compliance

The website currently uses “PremHouse” as its public trading name. The operator’s legal entity name, registered or principal business address, customer-care phone number, GSTIN or other tax registration, and designated grievance contact are not published in this repository. They should be added here and on the checkout/order documents before live commerce.

No manufacturing, quality, safety, environmental, or other certification is claimed by this website. Any certification, membership, accreditation, or “made in” statement must be supported by a current record before publication.

• The catalogue contains bath towels, chair towels, wall clocks, and custom photo clocks.
• Displayed INR prices, delivery promises, stock status, warranties, and return statements are demo content and require operational approval before being treated as a live offer.
• The checkout stores a masked payment reference and order preview in browser storage. It does not connect to a payment gateway or collect money.
• There is no shipping carrier, warehouse, tax engine, invoice service, or fulfilment provider integrated in this codebase.

Custom-clock uploads are selected in the browser and carried with the local cart/order preview. Before accepting a real custom order, the operator should publish image specifications, permitted content, proofing and crop rules, ownership and permission requirements, production lead times, and a process for deleting or returning customer files.

The current site does not process a paid order and therefore does not currently issue a refund. The existing shipping and returns screen contains unverified sample statements, including a 30-day window and warranty periods; those statements should not be relied on until the operator confirms them.

Before launch, publish a single process explaining when a customer may cancel, how to request a return or report a defect, who pays return shipping, how personalised items are treated, the inspection timeline, refund method and timeline, replacement/exchange options, and the customer-care contact. The process should be consistent with the final checkout terms and applicable law.

See the Privacy & Cookies page for browser storage and enquiry handling, and Terms & Website Notices for website use, content, and intellectual-property terms.